Privacy Policy

The privacy policy allows you to know how GlamRush uses your personal information collected on this website. Please read the privacy policy before using the website or submitting any personal information.

This agreement is an inseparable part of the website’s terms of use. By accepting this agreement, the customer commits to having read, understood, and fully complying with the website’s terms of use.

When using the website, you are accepting the terms described in the privacy policy. These terms may change without prior notice, but any changes will be updated. Our policy is to keep personal information received from the website completely confidential and use it only for internal purposes. We will not share your personal information with any other parties.

Personal information

GlamRush collects customers’ personal information for the purpose of post-purchase/service care and exchanging information when necessary. GlamRush collects information through purchase/service transactions, participation in promotional programs, customer feedback, website account registration…

GlamRush collects and uses customers’ personal information for appropriate purposes and fully complies with the content of this “Privacy Policy”. When necessary, we may use this information to contact customers directly in forms such as: sending introduction letters, order forms, thank you letters, customer care, technical and security information…

Customers’ personal data will be stored until there is a request for cancellation or the customer logs in and performs the cancellation themselves. In all other cases, members’ personal information will be kept confidential on GlamRush’s server.

In case the customer’s personal information is used for improper purposes or violates the notified terms, the customer can send their complaint to GlamRush through various forms to be resolved.

Customers should provide complete information (name, address, phone number, email) when participating in purchasing products/services from GlamRush so that we can quickly contact you in case of errors.

In the case of home delivery transactions, the buyer should only pay after thoroughly checking the goods and being satisfied with the product.

When making online payments with domestic ATM cards, Visa, Master, the buyer should perform it themselves and not reveal card information. GlamRush does not store the buyer’s card information after payment, but through the linked bank’s system. Therefore, absolutely secure the card information for customers.

Information distribution

We process all customer data in accordance with the personal data ordinance (Privacy) in Vietnam. We will never sell, share, or use any personal information you provide to us for any purpose other than communicating with you about products, customer care, or invitations to our events. We may share information with government agencies or other companies that assist us in fraud prevention or investigation.

We may do so when: permitted by law or required by law; attempting to protect or prevent actual or potential fraud or unauthorized transactions; investigating fraud that has occurred. The information is not provided to these companies for business purposes.

Your personal information is stored securely. Only authorized employees and agents (who have agreed to keep the information safe and confidential) have access to this information. All emails and newsletters from this website allow you to opt out of further mailings.